FAQ

• Weren't you guys called Dead, Serious! before? What happened?
  While working hard on our European distribution network, we unfortunately bumped into someone who also used 'dead serious' for his own company. To make a long story short. We didn't want to face any legal charges against us & stay independent as before, so we moved on with a new name. We felt this was the best decision, especially with our plans in expanding the brand worldwide.



• Ever wondered where our icon actually comes from?
  Until this very day I’ve never really explained to people, maybe it’s because they never really asked lol. I felt it may be nice to give you more insight what a skull with nerdy glasses has to do with our brand.
  
  
  
  Well, I’ve always been a big fan of skulls so there’s honestly no other reason for that, but the glasses have a way more important meaning to them. Most of you must know by now that I’m slightly obsessed with everything involving the childhood movies I grew up with in the 80’s & 90’s. And as the picture may have spoiled already, the glasses are actually a reference to Clark Kent .
  
  
  
  The message we’re trying to spread with our brand is a positive one. A message that, we hope, inspires people to live life to the fullest. Especially when you take a look at our team members, you’ll notice they’re all talented people who are living for their passion & that’s something we’d like to encourage with the brand.
  
  
  
  And that’s where Clark kicks in. Being the alter ego of Superman, he has so much to offer to people, even though the outside world doesn’t notice it. He actually symbolizes the fact that every single person has the capabilities to stand out in a crowd; all we have to do is acknowledge those talents & use them to our own benefit.
  
  
  
  Live, people.



• HELP! I don't have any PayPal!
  No worries, it’s also possible to pay us by transferring the money to our bank account. Just pick the shirt(s) you want to order by clicking the “Add to cart” button. You will see the Shopping Cart that tells you what you ordered. Just simply click on the “Checkout” button and then you’ll get redirected to a page where you can find the Total Amount you owe us including shipping. Note down your order (don’t forget the size!) + the amount and e-mail it to info@deathshred.com. Shortly after you’ll receive a reply from us including all payment information.



• The item I wanna buy is sold out, will it ever come back?
  The answer to this is quite simple actually, it probably won't. We're not here to be doing mass production like most companies, we want people to interact quickly to make sure they've got a unique piece. All designs stay under a certain amount so that's the main reason why most of our designs are already sold out.
  
  But if you really love the design that much and wanted it so badly, please mail us at info@deathshred.com and we'll let you know if there will be a reprint of it!



• I just bought me a couple of shirts, will I have it by tomorrow?
  Unfortunately the answer to this is no. Despatch time can be 1 to 7 working days, it all depends on how busy it is at the office. So please don't worry if you haven't had it shortly after the order, we're on it for sure! That's a promise!



• Am I able to follow my order by a tracking number?
  As we try to keep our shipping costs to a minimum we decided to work with regular shipping (bpost) which means we unfortunately can't provide a tracking number for your order. However, if you do want shipping with tracking, please get in touch with us (info@deathshred.com) in order to work something out. Shipping costs will simply be more expensive that way.



• I don't know which size fits me most?
  We advise you to take a good look at these charts and see which size would fit you best!
  
  
  
  




• How about the returns policy?
  All returns must be made within 14 days. Just inform us by mail and we'll send you our return adress.
  
  Please note we can't take back items that have been worn already. If you wanna exchange for another size or design, that's no problem at all but we'd have to charge again for shipping though. That's why we advise people to take a good look at the size chart before ordering.



• I mostly see hot chicks wearing your stuff on the site & I'm a dude, does this mean I can't order anything?
  Our clothing is meant for as well guys as girls so of course you can buy the shirt in a mens size. Let's put it this way. Women are the most beautiful creatures on this planet, why settle for second best if you can have the best ha?



• What forms of payment do you accept?

  We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.




• How secure is this store?

  This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).




• Do I need a PayPal account to purchase from this store?
  No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.



• Oh man, I so wanna model for you, is this possible?
  There is a slight possibility but the chances are not very high as we have our own modelteam backing us up already.
  
  But for those who wanna give it a try, just mail us at info@deathshred.com with more info about yourself and of course add some pics of you. Do remember we're from Belgium.



• I love your pictures, who made those?
  There's only on name you'd have to remember, Jan Wuytack! He's THE dude, can't say more about this wonderful man!